Pros:
- good suction and cleaning power on carpet
- sense of satisfaction seeing the clean bagless chamber fill with dirt and debris

Cons:
- Poor build quality on dirt canister, broke after 6 months
- overly short power cord
- floor brush head does not stop spinning when attachment tools are in use

Having 2 more feet on the power cord would have been nice. I don't have a problem with the weight of the vacuum, or the noise level. But I'm very irritated with the build quality of the machine, especially with the dirt canister, which is apparently engineered with build quality flaws. The canister filter seems to do its job, but is very labor intensive. I literally have to wash the thing off after each use, and they're about $15 to replace, so I don't want to do that very often. After about the second time of use, the button that controls the bottom hatch that you're supposed to push to free the debris from the canister stopped functioning, and then I was forced to pull open the top door of the canister and bang the contents out in the trash can, which is very messy. I have to do this outside or in the garage to avoid a dust cloud going all over. Also, after 6 months of this problem, the lever on the top of the canister just snapped, which made emptying the canister very very difficult. The nearest warranty center is 30 miles away, and when I phoned them they told me I would have to wait a month for the part. At least my vacuum functions with the part broken but what if it didn't? I can't be without a vacuum for a month. I finally got in touch with Hoover customer service, had to be transferred to a few different departments, and was told the canister isn't covered under warranty, and that I would have to pay $41 to get a new one...but hey, they would pay for the shipping. Of course the junky canister isn't covered under warranty. If only my last vacuum (Orek) had better suction power for my dog hair I would never had gotten rid of it. I have two regrets with this Hoover; first, I should have bought the vacuum at a local big box store, so I would have an easy place to return it; second, I wish I would have bought the Eureka 4870MZ Boss instead; it appears to be made better.


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