This product is AWFUL! Do not leave the cap on when storing it after several months of non-use. The cap will rust and become impossible to remove. I even tried channel lock pliers and spray lubricant! I called Customer Service and they want me to ship it back to them and charge me a repair fee. After that, I am expected to pay to ship it BACK to me! Forget this product. Euro-Pro is euro-trash!Get more detail about Euro-Pro EP961 Professional Steam Cleaner.